Ask the Doc

Q: What's an Apicoectomy?

A: Its the Latin name for a endodontic procedure that involves the removal of the apex (tip) of a tooth root. We have a Dental Glossary of terms, abbreviations and acronyms to provide you with some quick "what is" dental answers.

Q: Why do you have a rock and roll dental practice?

A: First, it’s what I love. It’s who I am. I love music – live music, local music, the music in my head - I love how it brings people from all walks of life to the same playing field. I find more of my patients feel at ease in the presence of alhttpdocs/bum covers, signed guitars and classic rock, then Feng Shui furniture arrangements, fake grass plants, waterfalls and classical music. Instead of trying to be someone I am not, I have found that I can put what I love and what I do into one big ball of hairy fun for my patients and employees to enjoy.

You would be surprised how often people participate – patients constantly bring me CDs they have made, suggestions on music to play and bands they want me to check out or think I would enjoy. Not only do I love this interaction, it gives me a little more insight into who my patients are, which makes me better at connecting with their needs, in turn making me a better dentist.

Q: I would love to work at a Rockin Doc Shop. Are you hiring?

A: We are always accepting resumes from qualified applicants. Send your resume to:

Q: Is the quality of dental care different if I don't have dental benefits?

A: Every patient that walks through our door deserves the same quality dental care we would expect for ourselves and provide to our family and friends. Whether our patients have dental benefits or not, the quality of care we provide is not dictated by what an insurance provider considers "adequate" treatment.

Dental benefits when compared to medical benefits should be seen as more of a "coupon" or "discount" to dental care as opposed to the coverage provided by medical benefits. Since dental health can affect your overall general health, it is disappointing that dental insurance companies have not updated allowances or coverage since their institution in the 1970s. Maximum allowances to date remain the same, even though the cost of living has since increased significantly since the 1970s.

Q: Whats the difference between Dental HMO and PPO?

A: There are two common managed healthcare dental insurance plans, generally defined as either PPO (Preferred Provider Organization) or DHMO (Dental Health Maintenance Organization). With PPO dental insurance plans, the companies negotiate fee schedules with dentists in exchange for dentists being put on a list of "preferred providers". Insurance companies give the list to their members to match them with participating dentists within the dental plan. Dental insurance may assist in the cost of dental treatment, but has limitations to say the least.

Most dental insurance plans have a deductible, pay only a specified percentage for each type of treatment, and have a yearly maximum amount of funds available for the provision of dental healthcare. Yearly maximums vary per plan and dental insurance is not cumulative; therefore, if you don't use it throughout the determined year, you lose it. Most PPO plans cover preventive care, cleanings, check-ups, protective dental sealants, x-rays and fluoride treatment at 80-100%. Basic care, including root canal therapy, extractions and fillings are usually covered at 80%. Major care such as crowns, permanent bridgework, full and partial dentures, as well as periodontal care, is often only covered at 50%.

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Kelly Jorn Cook, DDS, 3800 W. Ray Rd, STE 19, Chandler, AZ 85226 - Tel: (480) 899-4477
Copyright © 2015
Kelly Jorn Cook, DDS The Doc that Rocks
3800 W. Ray Rd, STE 19 Chandler, AZ 85226 USA
(480) 899-4477