• I need an emergency dentist. Can you get me in ASAP?

  Kelly Jorn Cook, DDS in Chandler, accommodates emergency and urgent care patients with same-day appointments.

• I have an after-hours dental emergency; what should I do?

  We have after-hours on-call: (480) 899-4477
  
  Call us; we have a live operator who will facilitate your after-hours call.
  
  It would be best to go to your local emergency room for severe trauma to seek immediate assistance. We can schedule you for in-office dental treatment during business hours.

• I need a dentist near me. Is your office easy to find?

  Kelly Jorn Cook, DDS, is located in the Parkside Professional Plaza at 3800 W Ray Rd, Ste 19, Chandler, AZ. One mile west of the Price Frwy (AZ Route 101) on the north side of W Ray Rd and the W. Windmills Blvd intersection..

• Is Kelly Jorn Cook, DDS the best dentist in Chandler?

  Our patients say Kelly Jorn Cook, DDS, is the best dentist in Chandler. Kelly Jorn Cook, DDS, has been voted the best dentist in Chandler by readers of the East Valley Tribune and the Best of the Best of Chandler, Gilbert, and Mesa, AZ. We are proud to be selected by so many members of the Chandler community for this award.
  
  We all work very hard to exceed our patient's expectations, placing our patient's dental health and satisfaction in our service first.
  
  We have practiced affordable dentistry for over 25 years and guarantee our work.

• Are you a good dentist for people with dental anxiety and fear of dentistry?

  We are very supportive in understanding fear and anxiety. We offer different options for sedation dentistry based on our patients' needs. Anti-anxiety sedation dentistry  begins with a dental office that doesn't look like a dental office. Our office looks more like a rock n roll hall of fame with lots of memorabilia to provide many distractions and help eliminate stress and tension from your dental visit. Our staff is trained to understand and respect dental anxiety and phobias, making it very hard for many people to get proper dental health care. Medical sedation options include oral conscious dental sedation and nitrous oxide (laughing gas) sedation dentistry.

• Do you accept my dental insurance?

  Most dental insurances accepted - We accept all Dental PPOs.
  
  Free insurance benefit assessment.
  
  Financing available through Care Credit.
  
  As a courtesy, we will gladly file your dental insurance claims and collect just your estimated co-payment. As all insurance plans are different and vary by employer, patients are still responsible for any balance remaining after we receive insurance payments.

• Will my insurance pay 100% for the services they cover?

  Typically, plans cover a percentage of treatment rather than the total amount (although many will cover 100% of certain services, like twice-a-year dental cleaning). That's because dental plans are designed to help defray costs – not cover them completely, unlike medical insurance.
  
  Your plan may not cover all the necessary procedures. The more you and your employer pay for insurance, the higher the covered percentage will be and the more procedures it will cover.

• How do I find out how much my insurance covers?

  We will provide a free insurance benefit assessment. We will obtain a breakdown of benefits before your dental appointment.
  
  Your plan sponsor or human resource department should provide a summary of your plan's co-payments, exclusions, limitations, and annual maximums.

• Can I get all my dental work done at once?

  You can, and we want to provide it for you! We will work with you to restore your health, provide you with treatment over time within your budget, and help you maximize your dental insurance benefits.
  
  Please understand that most insurance plans have annual maximums. We will help you determine your plan's maximum benefit and whether your "annual year" is based on the calendar year, your hire date, or another factor.
  
  We will also find out what "frequency exclusions" your plan includes – for example, a dental procedure that pays for a cleaning every six months will not pay if your cleaning is even one day earlier.

• What if I wait until next year so my insurance will cover it?

  The sooner your care is completed, the less likely the chance of costly and time-consuming complications. We've often seen patients pay more out-of-pocket due to delaying treatment than they would have paid had the treatment been performed when recommended – due to their condition worsening as time passes. We offer payment plans through Care Credit so our patients can avoid delaying care and minimize the risk of complications.

• How come my insurance company says that they will pay only for the “least costly alternative treatment”?

  Most insurance plans' "fine print" allows them to pay for the least costly alternative treatment. Your insurance benefits depend on the contract negotiated with your employer. Please remember that the least expensive treatment may also be the most costly in the long run.

• Do you accept new patient referrals?

  Yes, we love patient referrals!
  
  Over the years, patients have given us the compliment of referring family and friends to our practice. Our reputation for excellent dental care depends on our good work and your beautiful smile. We have a new dental patient referral program that rewards you for your referrals as our way of saying, Thank you for your referrals. Your trust and support are greatly appreciated.

• I want and need a lot of dental work, but I'm afraid I can't afford it. Do you offer financing plans?

  Yes, through our financial partner, Care Credit, financing your dental work over time is their service. Care Credit provides a variety of ways for you to pay for your treatment so that it fits comfortably into your personal or family financial goals. Our team works with you to create a solution that accommodates you to have the beautiful, healthy smile you have always desired.

• I want cosmetic dentistry. Does my insurance pay for it?

  Dental insurance is designed to assist you in paying for routine and emergency dentistry. Insurance does not cover most cosmetic dental procedures.
  
  To help you afford your smile, we offer monthly payment plans provided by our financial partner, Care Credit.
  
  We also pay special attention to maximizing the benefits that your insurance does provide. Ask our team how you can comfortably afford your dentistry and maximize your dental insurance benefits.

• What can I expect from my first appointment?

  Your overall dental and oral health will be assessed with a comprehensive oral evaluation during your first appointment. Upon completing your medical/dental health form, we will ask you to tell us your goals regarding your smile, teeth, and gums. Digital photos and X-rays will be taken of your teeth to identify areas of decay, cracked teeth, and malfunctioning restorations. DIAGNOdent, a specialized laser, may also be used on your teeth, notifying us of early dental decay that is not visible on the X-ray or digital photographs. Our goal is to preserve your teeth as best as possible by catching decay in its earliest stages. We'll also assess your gums and recommend the appropriate hygiene treatment.

• What's an Apicoectomy?

  We thought you would never ask. It's the Latin name for an endodontic procedure that involves removing the apex (tip) of a tooth root.
  
  If you are interested in dental terminology, we have a Glossary of Dental Terms for you.